Returns & Exchanges

We want you to be completely satisfied with your Stetson purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process.

3

Package Your Items

Securely pack your items in the original shipping box, ensuring all original tags and protective inserts are included.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing